Telehealth Appointments

See an Australian doctor by phone or video, with no clinic visit. Complete a short online form, choose a time and speak with a doctor from wherever you are, 7 days a week.
Book a Telehealth
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  • Available 7 days a week
  • Accessible from anywhere in Australia
  • By phone or video, no clinic visit
  • Available 7 days a week
  • Accessible from anywhere in Australia
  • By phone or video, no clinic visit

Online Doctor Appointments From Wherever You Are

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A telehealth appointment is a consultation with a doctor by phone or video instead of in a clinic. With EasyScripts you book online, pay online and have a virtual doctor appointment with a registered Australian doctor, without travelling or sitting in a waiting room.

Our telehealth doctors document your history, consent, diagnosis and follow-up plan the same way a local clinic does. The doctor decides what care is appropriate for you, and if you need an in-person examination, they will tell you.

Book a Telehealth
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When a Telehealth Appointment Is Suitable

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A telehealth appointment suits many everyday health concerns.
  • You have a common symptom or short-term illness you want assessed
  • You want medical advice and a plan for what to do next
  • You are following up something you have already discussed with a doctor
  • You may need a referral, medical certificate or blood test request, and the doctor decides whether one is appropriate
Telehealth does not replace ongoing care with your regular GP, or an in-person examination when one is needed. Some conditions cannot be assessed safely online, and the doctor will tell you if that applies to you.

How a Telehealth Appointment Works

The whole process runs online. It starts with a short form and ends with the doctor’s recommendation.
1
Complete the online form
Tell us how we can help. The form also asks about allergies, chronic conditions and anything else you want the doctor to know, and lets you choose a male or female doctor, or either.

2

Choose a time and pay
Pick an appointment time and pay online. The fee is shown before you confirm.

3

Speak with one of our doctors
The doctor talks with you by phone or video at your appointment time. Our doctors are AHPRA-registered Australian doctors, with the same professional obligations as a doctor you would see in person.

4

Receive the doctor’s recommendation
The doctor explains what they recommend. If they issue a referral, certificate or blood test request, it is sent to you by SMS or email. If you need an in-person examination or urgent care, they will tell you.

Appointments 7 days a week

Choose a time that suits you. Any referral or certificate the doctor issues is sent as early as the same day.

Book a Telehealth

Telehealth by Phone or Video

Both are real-time conversations with a doctor. The Medical Board of Australia says video consultations are preferable to telephone consultations when practical.

Video Consultation

See and talk with your doctor on a secure video call from your phone, tablet or computer. You need a front-facing camera and an internet connection.

Phone Consultation

Speak with your doctor by phone when video is not practical. It is still a consultation with a registered doctor, held in real time.

What You Need for a Telehealth Appointment

Most people already have everything required.

A Phone or Computer

A mobile phone or desktop computer with internet access. For video you also need a front-facing camera. The booking site works best in Chrome or Safari.

A Private Place

Choose somewhere you can speak openly. You can take your appointment from anywhere in Australia.

Your Health Details

Have your allergies, medical conditions and current medications to hand. The doctor may also ask for photos or test results to make a safe decision.

What a Telehealth Appointment Costs

From
$55

The fee is shown before you pay, with no hidden costs. This is a private service, so Medicare does not cover it and you will not be able to claim the fee back through Medicare. Additional services, such as a specialist referral or a medical certificate, can carry an added cost.

If telehealth is not suitable

If the doctor decides telehealth is not suitable for your concern, you will be contacted with the option to book a follow-up appointment, or offered a refund if continuing is not appropriate.

When to Seek Urgent Care

Telehealth suits many everyday concerns. It is not the right step for an emergency.

Chest Pain, Breathing Difficulty or Severe Allergic Reaction

Chest pain or tightness, shortness of breath, or a severe allergic reaction need urgent assessment. Go to your nearest emergency department or call 000. This is a recognised medical emergency.

Signs of a Stroke or Sudden Confusion

A drooping face, severe weakness, slurred speech, confusion or a sudden change in vision. Call 000 straight away. This is a recognised stroke emergency.

Severe abdominal pain or thoughts of suicide also need urgent help. Call 000 or go to your nearest emergency department. This is general information only. If any of the above applies to you right now, do not wait for an online consultation.

Call 000

Ready to Book an Online Doctor Appointment? Book in a Few Steps.

Skip the waiting room and speak with a doctor from wherever you are.
  • Phone or video appointments with registered Australian doctors
  • No clinic visit and no waiting room
  • Available 7 days a week, anywhere in Australia
  • A referral, certificate or blood test request when the doctor decides it is appropriate
  • From $55, with the fee shown before you pay
Book a Telehealth

Other ways we can help

Telehealth is one part of what we cover online.

Online Prescriptions
Telehealth consultations
Medical certificates
Mental health support

Blood Tests

Referrals

Ultrsound services

Telehealth FAQs

How does a telehealth appointment work?
A telehealth appointment is a consultation with a doctor by phone or video instead of in a clinic. You complete an online form, choose a time and pay, then speak with a registered Australian doctor at your appointment time. The doctor assesses your concern and explains what they recommend.
Yes. All consultations are conducted online, so you can connect with a doctor from home using your phone, tablet or computer. If the doctor decides you need a physical examination, they will recommend an in-person visit.
Yes. Consultations are held by phone or video. The Medical Board of Australia says video consultations are preferable to telephone consultations when practical, so use video if you can. If the doctor needs to examine you, they may recommend an in-person visit.
Telehealth consultations start from $55. The fee is shown before you pay, with no hidden costs. This is a private service, so Medicare does not cover the fee. Additional services, such as a specialist referral or a medical certificate, can carry an added cost.
No. Telehealth suits many everyday concerns, but not every case can be managed online. If a physical examination or further review is needed, you may be advised to attend an in-person appointment, urgent care or an emergency department.
If the doctor decides telehealth is not suitable for your concern, you will be contacted with the option to book a follow-up appointment, or offered a refund if continuing is not appropriate.
No. A referral, medical certificate, investigation request or diagnosis is only provided when the doctor can justify it safely and clinically. The doctor may ask for more information, such as photos, medication lists or test results, or may recommend in-person assessment, urgent care or emergency services instead.
EasyScripts services are available to people living in Australia and are suitable for adults 18 years and older. Some conditions are not eligible for online consultation and need a physical examination.
The booking form asks whether you would prefer a male doctor, a female doctor or either. Choose the option that suits you when you complete the form.
Yes. Consultations are encrypted and handled in line with Australian health privacy standards. Your information is kept confidential and shared only with authorised clinicians.