Consent for Mental Health Consultations

This service provides an online assessment and/or telehealth consultation for mental health support with a registered Australian doctor. It does not replace ongoing care with your regular GP, psychologist, psychiatrist, or community mental health team. If you need urgent help, please seek immediate support.

What this service can be used for

Mental health consultations may support:

Assessment of symptoms such as anxiety, low mood, stress, sleep problems, and adjustment difficulties
Advice on self-care strategies and treatment options
Discussion of medication options when clinically appropriate
Referrals or recommendations for follow-up care (e.g., psychologist, psychiatrist, counselling services)
Documentation (e.g., medical certificates) when clinically appropriate

Important - outcomes are not guaranteed

You understand that:

A diagnosis, prescription, referral, or medical certificate may not be provided if the doctor cannot safely or clinically justify it
The doctor may recommend an in-person assessment or referral to specialised services if needed
The doctor may request additional information to make a safe decision

Your responsibilities (please read carefully)

By proceeding, you confirm that:

The information you provide is true, accurate, and complete to the best of your knowledge
You will disclose relevant medical history, current medications (including supplements), allergies, alcohol/drug use where relevant, and any past mental health treatment
You understand that withholding information may affect safety and may result in the doctor being unable to provide treatment or documentation
You will participate from a private and safe location where you can speak openly
If your symptoms worsen or you feel unsafe, you agree to seek urgent support immediately

Limitations of online mental health assessments

You understand that:

Telehealth and online assessments have limitations because the doctor cannot perform a physical examination and must rely on what you report
Mental health symptoms can change quickly, and follow-up care may be required
This service may not be suitable for severe or high-risk situations

Safety first - urgent support

This service is not appropriate for emergencies. If you are in immediate danger, feel unable to keep yourself safe, or have thoughts of self-harm, you must seek urgent help now:

Call 000 (Australia) if there is immediate danger
Contact Lifeline 13 11 14 (24/7 crisis support)
Contact Suicide Call Back Service 1300 659 467
If you’re safe to do so, attend the nearest Emergency Department or contact your local crisis assessment team

Privacy and recordings

Your consultation is confidential and handled according to applicable privacy requirements.
You agree not to record the consultation without the doctor’s permission (and you understand the doctor will not record without appropriate consent where required).

What happens next

If the doctor needs more detail, you may be asked to:

Book a longer consultation, or
Arrange follow-up with your GP, psychologist, psychiatrist, or local services
Seek in-person care if clinically necessary

Questions?

Contact info@easyscripts.com.au or call 07 3391 8008.

Mental Health Consultations

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